Many businesses have processes that are tiresome and time consuming. With the TANSS® Mail Robot module, many of these processes can be fully automated.
This module allows you to configure rules that allows TANSS® Tickets module to automatically create tickets from any incoming email.
The Mail Robot module, in combination with the Service Contracts module, offers you a powerful tool for the automation of your managed services. In this common scenario, you have agreed with your customer to carry out a daily data backup test for certain devices. Here is how your workflow would look: