Include phone calls directly into the daily activities timeline
Quickly convert telephone calls into billable time
Telephony integration ensures that all telephone calls are now fully documented. By displaying the calls in the employee timeline and in the call lists, conversations can be quickly and easily converted into services rendered.
Quickly and easily turn calls into billable hours
List and document all telephone calls
Important customer details displayed via popup
During a call, relevent information is displayed
Review all telephone calls to discover if all have been documented
With the support of SQL-capable telephone systems, calls are automatically recorded in TANSS®
- Support is available for the following telephone systems: CYTEL, Asterisk, Starface, Skype4 Business, nfon, Teamfon and SWYX, as well as other SQL-capable telephone systems
- Support for the following Middleware: Estos Pro Call as of V.3.0