Fully customizable with automated output
Define global, firm-specific and contract-specific hourly rates, rounding parameters, arrival and departure costs, overtime pay and much more. Customize your billing types for specific projects or enter defined service and project flat rates. TANSS® offers you a multitude of possibilities and can be completely customized to your needs. The extensive permissions system makes it possible to set who is authorized to use and maintain the system.
A wonderfully simple billing solution for your IT business
TANSS® ensures your rules are enforced consistently and automatically. For example, the software will apply the correct pricing rule to a service contract, but apply a different rule if the job was performed as part of an independently billable project. Every billable hour can be reviewed manually before being assigned to the invoicing department. The accumulated invoices can be collated per customer, maintenance contract or project. You can set it to be done manually or automatically via predefined options in the respective ERP system. We ensure transparency for the end customer by supplying them with a detailed PDF file compiled with all billable and non-billable hours spent on the job.
Das TANSS Ticket-System bietet alles, was Sie zum Bearbeiten, Priorisieren und Lösen von IT-Supporttickets brauchen, an einem einzigen Ort. Aber das ist nur ein Baustein. Sehen Sie selbst, welche Möglichkeiten Sie mit den weiteren TANSS-Modulen haben.
A world of better IT service