TANSS Module - Kunden-Login Symbol

Feedback

Customer feedback is key to better customer service

Kundenumfrage - TANSS

Collect and evaluate customer feedback

The request for feedback not only captures the mood of your customers, it gives them the feeling of being heard. Every praise and criticism from your customers is an opportunity for improvement. TANSS® now makes it easy for you to collect feedback and extensively evaluate this data.

Receive feedback for your customer service

Define which sort of tickets trigger feedback requests

Evaluate statistics in the module's dashboard

Kundenumfrage TANSS-Modul

With this module, once a ticket is closed, you can notify the affected customer to provide feedback. Everything is configurable, from the number of stars, the individual feedback criteria, to even styling the templates the customer will see.

Kundenumfrage TANSS-ModulKundenumfrage TANSS-ModulKundenumfrage TANSS-Modul

Drive improvement with customer feedback

Let's go!