Together for your success – The team behind TANSS

We are HUCK IT – the makers of TANSS

  1. Founding of HUCK IT

    HUCK IT was founded in the early 1990s as a classic IT service provider. While searching for suitable IT service management software for our own company, we quickly hit limits. Founder Ralf Huck decided to build a solution himself - the birth of TANSS.

    Two men sit at a wooden table in a modern, minimalist room with a concrete wall, leaning forward with a relaxed expression.
  2. The origins of TANSS

    Originally intended for internal use, TANSS quickly won over other IT service providers as well. Demand grew rapidly. In 2019 we made a forward-looking decision: the IT service unit was closed in order to focus entirely on developing the software further.

    A construction site with a scaffolded building bearing signs, surrounded by machinery and stacked materials.
  3. Software and growth

    With a clear focus on software development, TANSS became the leading service management software for IT and managed service providers in Germany, Austria and Switzerland. The continuous optimization of features and our know-how as a former IT systems house allow us to support our customers as well as possible.

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  4. A team with vision

    Today TANSS is backed by a dedicated team of product designers, developers and customer success experts who are passionate about the future of IT. From our location near Darmstadt we craft software with an innovative approach and a focus on users. Continuous development, community events and closeness to our customers shape our work - with the goal of making IT service providers more successful in the long term.

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  • Customer Success

    We support TANSS users with feature questions and onboardings and proactively develop ideas for optimal results. Through new formats and platforms we create the best conditions for using TANSS to the fullest – for sustainable success and long-term added value in our customers' businesses.

  • Development

    We continuously develop TANSS further – from new features to performance optimizations and the integration of external systems. We rely on a modern tech stack that enables efficient development, clean code and sustainable scalability, ensuring smooth operations.

  • Experience Design

    We design the digital look & feel of all touchpoints, develop consistent branding and optimize the customer experience. From idea to implementation we turn complex requirements into intuitive experiences – in close collaboration with development and customer success for a tangible TANSS.

  • Ownership
  • Team Spirit
  • Quality
  • Engagement
  • Communication
  • Fun