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TANSS modules – your one stop solution

TANSS modules
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The TANSS modules

"Increasing employee productivity, efficiently managing managed services or completely digitizing processes in the company - TANSS adapts to all circumstances and scales with the growing size of the company. With TANSS, the IT service management software can be put together individually. Modules can be selected specifically for the company's requirements and can be flexibly expanded at any time.

The perfect out-of-the-box solution - modular and ready for immediate use."
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TANSS Module

TANSS Core

TANSS Core

Basic functions for quick recording and correct billing of all IT services.

Asset Management

Asset Management

Record, manage, and document devices, software, and licenses centrally and keep an overview at all times.

Ticket System

Ticket System

Create, prioritize, process tickets efficiently and track them transparently throughout the process.

Project Ticket

Project Ticket

Plan, manage, and document projects with phases and tickets in a structured way.

Workflows

Workflows

Flexibly design, automate, and adapt processes to operational requirements.

Contract Management

Contract Management

Individually define maintenance contracts, reliably calculate, and manage them clearly.

Customer Login

Customer Login

Central communication platform between IT support and end users for support processing.

Resource Planning

Resource Planning

Centrally plan, manage, and clearly display employee assignments and absences.

Mail Robot

Mail Robot

Automatically send, control, and document emails for tickets and services.

Rules & Escalation Management

Rules & Escalation Management

Define, automate, and efficiently implement rules and escalations.

Dashboard

Dashboard

Display key figures, evaluations, and statistics compactly and clearly in real-time.

Customer Feedback

Customer Feedback

Targeted collection, evaluation, and active integration of customer feedback into development and service quality.

Connectivity Management

Connectivity Management

Record and document phone calls and remote support sessions, invoice them correctly, and store them securely for auditing.

TANSS Core

TANSS Core

Basic functions for quick recording and correct billing of all IT services.

Asset Management

Asset Management

Record, manage, and document devices, software, and licenses centrally and keep an overview at all times.

Ticket System

Ticket System

Create, prioritize, process tickets efficiently and track them transparently throughout the process.

Project Ticket

Project Ticket

Plan, manage, and document projects with phases and tickets in a structured way.

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The TANSS App

All the essential functions of your IT business directly on your smartphone: ticket management, appointment overview and real-time updates - anytime, anywhere.

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iOS AppAndroid App

Keep up to date with TANSS

New ideas, experiences and best practices for IT companies on our YouTube channel
To the YouTube channel

Profit from interfaces to our partners

TANSS offers open interfaces and integrations to numerous tools that can be seamlessly embedded into TANSS. This allows processes to mesh together optimally and to be managed more efficiently.

Connect software and cloud services to your TANSS API

  • tanssx

    The TANSS X interface platform

    A consistent API-first orientation to connect TANSS with existing system landscapes. TANSS X is a powerful interface platform that easily integrates applications such as Microsoft Outlook, Teams or the Log-Watcher into TANSS via the REST API. For faster performance recording, higher productivity and more billable services.

    To the TANSS X website

Stories from the world of TANSS

Success stories, ideas, approaches and know-how from people and companies who work with our software every day
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For a smooth start: We support you in getting started with TANSS

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I would like the following modules for my demo phase:

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